DHL Parcel UK partners with ZigZag to extend returns service

Annette K. Brown


DHL Parcel Uk has partnered with returns platform ZigZag providing access to DHL’s Just Appropriate Returns support for ZigZag’s community of far more than 100 suppliers, which include Selfridges, Gap and Superdry.

ZigZag stores will be able to give their consumers the alternative to return their parcels at any just one of DHL’s 3,500 ServicePoints nationwide for up coming day assortment, with returns then being shipped back again to the stores the following working day.

Returns are trackable to customers via the DHL Parcel app and, by means of the new partnership, shops will also be equipped to monitor returns by way of ZigZag, providing visibility through the approach. DHL’s Just Ideal Returns service sees drivers pick up numerous parcels from ServicePoints, whilst also finishing fall-offs, creating a far more environmentally sustainable and price-efficient procedure.

Peter Fuller, CEO DHL Parcel British isles, reported: “As ecommerce carries on its rapid progress, there is a desire for efficient returns answers to meet up with this exact pace. Our returns services is fast and easy and we are delighted that, by partnering with ZigZag, it will be out there to a total new network of stores.”

Al Gerrie, co-founder and CEO of ZigZag, said: “We’re fully commited to improving our services and selection to shoppers as a result of the pretty greatest partnerships and this new connection with DHL Parcel is a terrific case in point of that.”

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